what Patreon doesn’t tell you is that fans can optionally set a monthly cap on their spending, and that cap can be arbitrarily low - even less than your per-creation commitment level. In other words, a reader of my weekly newsletter could pledge $5 per newsletter, but then set a $2 monthly cap. The worst part about this is that there’s literally nowhere in the Patreon backend that I can see this cap. I spoke to Patreon’s product team about this in late 2018, and they told me that the best thing I could do is to look at my creation-by-creation analytics at the end of the month and see which of my patrons paid for which creations; if a person doesn’t show up at the end of the month, then they must have set a cap.
patron-side notification system appears to be totally ineffective; many long time patrons (and personal friends of mine) were genuinely shocked to hear, many months later, that their monthly charges had been declined - leading to their pledges being automatically canceled by Patreon.
The rest of the post is just as increble. Has anyone else had similar experience with Patreon?